• TokyoMK

Regarding power outage

Due to the impact of the earthquake at around 23:34 on March 16, the entire office building in Shiodome had a power outage, affecting telephone calls and vehicle allocation (about 2 hours from 23:40 to 25:30).

We sincerely apologize for the inconvenience caused to customers who contacted us during the relevant time period.



After midnight on April 19, our vehicle dispatch system server went down, so we could not dispatch until after 2 o'clock. We would like to report that the cause was an error in the equipment inside th