• TokyoMK

Regarding power outage

Due to the impact of the earthquake at around 23:34 on March 16, the entire office building in Shiodome had a power outage, affecting telephone calls and vehicle allocation (about 2 hours from 23:40 to 25:30).

We sincerely apologize for the inconvenience caused to customers who contacted us during the relevant time period.

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After midnight on April 19, our vehicle dispatch system server went down, so we could not dispatch until after 2 o'clock. We would like to report that the cause was an error in the equipment inside th